Question 1

Q: Are UPVC sash windows a good alternative to timber?

Accepted Answer

A: UPVC sash windows can be a practical option for homeowners looking for low maintenance and improved energy efficiency. While timber remains the preferred choice for many traditional properties, we'll discuss both options and help you choose the solution that's right for your home.

Question 2

Q: What's the difference between timber and UPVC sash windows?

Accepted Answer

A: Timber sash windows offer traditional character and can often be repaired or refurbished over time. UPVC sash windows require less maintenance and provide modern performance. The best choice depends on your property, budget and personal preferences.

Question 3

Q: Are UPVC sash windows suitable for every property?

Accepted Answer

A: Not always. Some period properties, conservation areas and listed buildings have restrictions on replacement windows. We'll advise whether UPVC is appropriate for your home and discuss any alternatives where necessary.

Question 4

Q: How long do UPVC sash windows last?

Accepted Answer

A: Modern UPVC sash windows are designed to provide many years of reliable performance with minimal maintenance. Their lifespan will depend on the quality of the product, installation and ongoing care.

Question 5

Q: Will you recommend UPVC if my timber windows can still be repaired?

Accepted Answer

A: No. Our approach has always been to recommend the solution that's best for your property. If your existing timber sash windows can be successfully repaired or refurbished, we'll explain that option first before discussing replacement.

Question 6

Q: Can you create timber doors to suit unusual sizes or traditional properties?

Accepted Answer

A: Yes. We specialise in bespoke timber doors made to suit the individual requirements of your property. This is particularly useful for homes with non-standard door openings, traditional features or properties where a standard off-the-shelf door isn't suitable. We can discuss different timber options, designs, glazing details and finishes to create a door that complements your home.

Question 7

Q: What types of timber doors do you supply and install?

Accepted Answer

A: We supply and install a range of bespoke timber doors, including external doors, internal doors, French doors and sliding doors. Each door is designed around your property's requirements, with options such as glass panels, fan lights, bespoke frames and a choice of ironmongery available to complete the finished look.

Question 8

Q: What options are available for timber door finishes and ironmongery?

Accepted Answer

A: Timber doors can be customised with a wide range of finishing details to achieve the right look and functionality for your home. This includes options such as hinges, handles, letter plates, door knockers, spy holes and locking systems. We'll discuss the available choices to ensure the finished door suits both the style and practical needs of your property.

Question 9

Q: Can old painted or stuck timber shutters be restored?

Accepted Answer

A: Yes. Many original timber shutters can be carefully restored rather than replaced. Where shutters have been painted shut, fixed in place or have become difficult to operate over time, we can assess the condition and carefully restore them while preserving as much of the original joinery and detailing as possible.

Question 10

Q: Do you make bespoke timber shutters to fit existing windows?

Accepted Answer

A: Yes. We supply traditional solid timber bespoke shutters designed specifically around the layout, proportions and panel details of each window. Our aim is to create shutters that feel like a natural part of the property rather than an addition that looks out of place.

Question 11

Q: Can damaged or missing shutters be rebuilt?

Accepted Answer

A: Yes. Where shutters or surrounding components are missing, damaged or beyond repair, we can complete restoration and rebuild work to recreate the original style and functionality. Shutter work can also be integrated alongside sash window upgrades, helping preserve the character and original features of traditional properties.

Question 12

Q: What's the difference between sash window refurbishment and sash window repairs?

Accepted Answer

A: Sash window repairs focus on fixing specific issues such as broken cords, rotten timber or sticking sashes. Refurbishment is a more comprehensive process that restores the window as a whole, improving its operation, performance and lifespan. Following an inspection, we'll recommend the most suitable solution based on the condition of your windows.

Question 13

Q: Is sash window refurbishment worth it?

Accepted Answer

A: For many traditional properties, refurbishment is an excellent investment. It allows you to retain your original timber windows while improving their operation, reducing draughts and extending their lifespan. It also helps preserve the character of period homes throughout Edinburgh and the surrounding areas.

Question 14

Q: What does sash window refurbishment include?

Accepted Answer

A: Every window is different, but refurbishment can include repairing damaged timber, replacing sash cords, easing and adjusting the sashes, repairing putty, improving draught performance and restoring the overall operation of the window. Where additional finishing work is required, such as decoration, we can discuss the most suitable options during your survey.

Question 15

Q: Can original timber sash windows be restored?

Accepted Answer

A: Yes. Original timber sash windows were built to last and, in many cases, can be restored rather than replaced. Where the existing timber remains structurally sound, refurbishment can significantly improve performance while maintaining the original character of the property.

Question 16

Q: How long does sash window refurbishment take?

Accepted Answer

A: The timescale depends on the number of windows and the level of work required. Smaller refurbishment projects can often be completed within a day, while larger properties may require longer. We'll always provide a clear timescale before work begins.

Question 17

Q: When should sash windows be replaced instead of repaired?

Accepted Answer

A: While many timber sash windows can be repaired or refurbished, there are situations where replacement may be the better long-term option. If a window has extensive structural damage or is beyond economical repair, we'll
explain why and discuss suitable replacement options. Our advice is always based on the condition of the window, not simply replacing it unnecessarily.

Question 18

Q: Do you manufacture bespoke sash windows?

Accepted Answer

A: Yes. We supply and install bespoke timber sash windows designed to suit the style and proportions of your property. Whether you're replacing a single window or multiple windows, we ensure the finished product complements the character of your home.

Question 19

Q: Will new sash windows match my existing property?

Accepted Answer

A: Yes. We understand the importance of maintaining the appearance of traditional homes throughout Edinburgh and the surrounding areas. Our replacement sash windows are designed to complement the original style of
your property while improving performance and durability.

Question 20

Q: Are timber sash windows still the best option?

Accepted Answer

A: For many period properties, timber remains the preferred choice due to its appearance, longevity and ability to be repaired in the future. Modern timber sash windows can offer excellent performance while preserving the traditional look homeowners value.

Question 21

Q: How long does it take to install new sash windows?

Accepted Answer

A: Installation times vary depending on the number of windows being replaced and the complexity of the project. We'll provide a clear programme of works before installation begins and keep you informed throughout the process.

Question 22

Q: Can existing sash windows be double glazed?

Accepted Answer

A: In many cases, yes. Depending on the condition and design of the existing window, it may be possible to install slimline double glazing while retaining the original timber frames. We'll assess your windows and advise whether this is a suitable option for your property.

Question 23

Q: Will double glazing change the appearance of my sash windows?

Accepted Answer

A: Modern slimline double glazing is designed to preserve the traditional appearance of timber sash windows as much as possible. We'll always discuss the most appropriate glazing options to suit your property and any planning considerations.

Question 24

Q: Does double glazing reduce draughts?

Accepted Answer

A: Double glazing can improve comfort and thermal efficiency, but draughts are often caused by gaps around the moving sashes
rather than the glass itself. During our survey, we'll identify the source of any draughts and recommend the most suitable solution.

Question 25

Q: Is double glazing suitable for older properties?

Accepted Answer

A: Many older properties can benefit from double glazing, although suitability depends on the individual property and, in some cases, planning or listed building requirements. We'll explain the options available during your survey.

Question 26

Q: Is double glazing worth the investment?

Accepted Answer

A: For many homeowners, double glazing can improve comfort, reduce heat loss and enhance everyday living. The right solution depends on the condition of your existing windows and your long-term plans for the property, and we'll always provide honest advice based on your circumstances.

Question 27

Do your windows come with a guarantee?

Accepted Answer

Yes, at RHP Renovations, we are committed to providing high-quality craftsmanship and customer satisfaction. That's why our windows come with a 10-year guarantee. This guarantee ensures that our clients can have peace of mind knowing that any issues related to the installation or performance of our windows will be promptly addressed. Whether you're renovating an old property or installing new windows, our 10-year guarantee is a testament to our dedication to quality and reliability.

Question 28

What types of window refurbishment and replacement services does RHP Renovations offer?

Accepted Answer

RHP Renovations specialises in the full refurbishment and replacement of windows in your home. Our skilled team can even replace sash cords/ropes, ensuring smooth and reliable window operation. Our comprehensive approach ensures that all aspects of your renovation are addressed with the highest level of craftsmanship and attention to detail.

Question 29

What are the options for fixing a stuck double glazed window and how can RHP Renovations assist with this issue?

Accepted Answer

At RHP Renovations, we specialise in addressing various issues related to double-glazed windows. If you're experiencing a stuck window, there are generally two primary options to consider: repairing the window mechanism or replacing the window altogether. During your initial consultation, which we offer with a free estimate, our experienced technicians will assess the condition of the window to determine the most cost-effective and efficient solution.  If the issue is related to the window mechanism, such as faulty hinges or locks, we can typically repair these components to restore the window's functionality. However, if the window is beyond repair or it would be more beneficial in the long run, we can also replace the entire window. This might be especially advisable if you're also considering improvements in energy efficiency.  Furthermore, if you're concerned about the energy efficiency of your other windows, our team can conduct an evaluation during the same visit. This holistic approach ensures that we address all your needs comprehensively, providing you with options that best suit your home and budget. At RHP Renovations, our goal is to enhance both the functionality and energy efficiency of your windows, ensuring your home remains comfortable and secure.

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